How can we help?

Support for all TranquilWaters apps โ€” Hydrate, Unflinch, Soon, Gratitude, Alankar Companion, SharePoster, Swar Detector and more.

Email support
We usually reply within 1โ€“2 days. Please mention the app name and your device.

Common questions

How do I restore a purchase or subscription?

Open the app's Settings (or paywall screen) and tap Restore Purchases, signed in with the same Apple ID or Google account you bought with. If it still doesn't unlock, email us with your app name and purchase receipt.

How do I cancel a subscription?

Subscriptions are managed by the store, not by us. On iPhone: Settings โ†’ your name โ†’ Subscriptions. On Android: Play Store โ†’ profile โ†’ Payments & subscriptions. Deleting the app does not cancel a subscription.

Notifications or reminders aren't showing up

Check that notifications are allowed for the app in your phone's Settings, and that Focus/Do Not Disturb or battery-saver modes aren't silencing them. In Hydrate, also check your reminder schedule inside the app.

Screen Time permission (Unflinch / Gratitude)

App blocking uses Apple's Screen Time. If blocking stops working, open the app once and re-grant the Screen Time permission when asked โ€” iOS occasionally resets it after system updates.

Where is my data stored?

On your device. Our apps work without accounts โ€” journals, videos, streaks and settings never leave your phone unless you export them yourself. See our privacy policy.

I found a bug / I have a feature idea

We'd genuinely love to hear it โ€” we're a small studio and user emails shape what we build next. Write to us with the app name and what happened.